Contacteer ons

ACACIA DECORS is telefonisch bereikbaar van ma tot vrij tussen 10u00 en 13u30 via +32 489/89.61.51 na deze uren zijn wij bereikbaar via mail : [email protected]

Zaterdag, zon- en feestdagen en schoolvakanties zijn wij enkel bereikbaar via mail.

Wij trachten te antwoorden op uw vragen via mail binnen de 24 à 48 uur.



ZUGOE sprl
Vilvoordsesteenweg 408

1850 Grimbergen
BTW BE 0842.020.871

1 Bestellen/Order/Commander
1.1 Waarom ik mij registreren ? Pourquoi je dois m'enregistrer ? Why do I need to register ?

Je moet je registreren.

We hebben deze informatie nodig om een ​​correcte verzending te kunnen uitvoeren en, indien nodig, om contact met u op te nemen als u vragen hebt over i.v.m. Uw bestelling, levertijd of anders.

 

Vous devez vous inscrire.

Nous avons besoin de ces informations pour pouvoir effectuer un envoi correct et, si nécessaire, pour vous contacter si vous avez des questions sur i.v.m. Votre commande, délai de livraison ou autre.

You have to register.

We require this information in order to ensure the proper delivery and, if necessary, to contact you if you have any questions about i.v.m. Your order, delivery time or other.

1.2 Will my data be treated discreetly?

All data will only be used by ACACIA DECORS to process your order correctly.

We store this data in an encrypted database. This remains discreet and will not be shared with external sources.

1.3 The item I would like to order is out of stock.

If an item is not in stock, you can still place the order. The delivery time is indicated with the product.

We do the necessary to guarantee a fast delivery.

Some products need to be manufactured, which can take a maximum of 4 to 6 weeks.

For custom-made products, the delivery time depends on the design and the number that can be produced.

We will of course keep you informed about the progress of your order.

1.4 Can I have special products made?

This is of course possible.

Special customized orders will be discussed with you in a personal contact.
This so that the layout of what you wish to produce would fully meet your expectations.

We do not provide any design or design. The designs must be supplied by you, or by means of a clear photo (front and back), or by means of a drawing with dimensions and proportions.

The production time will depend on the level of difficulty and the number.
We therefore recommend a time of 8 weeks. So order in time for your lodge

2 Kan ik afhalen en waar ? Puis-je prendre ma commande et où ? Where can I pick up my order ?
2.1 Wat kost afhaling ? Que coûte le retrait ? What's the cost of taking my order ?

Afhalen te Brussel centrum is gratis. Adres zal u worden toegezonden in de bevestigingsmail.

Prendre votre commande est gratuit. Adresse sera donnée dans votre mail de confirmation. 

You can take your order free of charge in Brussels. Address is given out in your order confirmation.

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